HqO & Nuveen Real Estate Platform For Omnichannel Office Experience

HqO, the tenant experience operating system for commercial office buildings, has announced its integration plans with Nuveen Real Estate, a subsidiary of TIAA and a global investment manager that helps create outcome-focused solutions for its building users. Together

BY Realty Plus
Published - Tuesday, 24 Nov, 2020

HqO & Nuveen Real Estate Platform For Omnichannel Office Experience

HqO, the tenant experience operating system for commercial office buildings, has announced its integration plans with Nuveen Real Estate, a subsidiary of TIAA and a global investment manager that helps create outcome-focused solutions for its building users. Together, they will provide HqO’s property technology services to more than 300 tenants across ten of Nuveen Real Estate’s key commercial properties in the United States. The partnership facilitates a direct line of communication with recently dispersed building tenants, enabling Nuveen Real Estate to share critical building communications and COVID-19 related building protocols, as well as collect real-time feedback from tenants. Providing experiences that bridge the divide between the physical and digital office is a part of Nuveen Real Estate’s broader omnichannel office strategy. Live offerings include reservations for conference rooms and fitness facilities, building information and procedures in response to COVID-19, virtual donation drives and classes, as well as transit and work from home resources. Meanwhile, HqO and Nuveen Real Estate are working together on integrations for visitor management, mobile access, and work orders, amongst others. This holiday season, the two companies will refocus on local retailers and restaurants, marketing those businesses within the app and setting up mobile order ahead for pick up. Moving forward, the partnership will continue to automate Nuveen Real Estate’s office portfolio while innovating and enhancing both digital and in-person tenant experiences.