In a strategic hire to reinforce market presence, strengthen customer service and to drive business growth across both machine sales and aftermarket services, TIL Limited (NSE: TIL), India's leading material handling and infrastructure equipment manufacturer, announced the appointment of Arvind Rishi as All India Head of Sales and Aftermarket.
With over 40 years of extensive experience in the energy and transportation sectors, Arvind Rishi brings a wealth of expertise in customer service, sales operations, and strategic business development.
In his new role, he will spearhead TIL's business growth initiatives through machine sales and aftermarket services, while overseeing business operations, strengthening customer service, expanding market presence, and enhancing profitability across verticals.
Speaking about the appointment, Alok Kumar Tripathi, President, TIL Limited, said, “Arvind's extensive industry experience and proven track record in driving business growth align perfectly with our commitment to manufacturing excellence and customer satisfaction. His leadership will be instrumental as we continue to strengthen our position in the material handling equipment sector and explore new market opportunities.”
Commenting on his appointment, Arvind Rishi, AVP Sales and Aftermarket, TIL Limited, said, “I believe in creating a strong, process-oriented organization that provides best-in-class engineering and service solutions to customers, thereby delivering value to both the company and its clients. TIL's reputation for manufacturing excellence and innovation presents an exciting opportunity to leverage my experience in integrating sales and aftermarket operations. I look forward to contributing to TIL's continued success and helping establish new benchmarks in customer satisfaction across the equipment lifecycle.”
Prior to joining TIL Limited, Arvind held significant leadership positions at prominent companies, including Cummins, Greaves, and Gainwell CAT. His long tenure at Cummins built a deep operational and strategic foundation in service excellence and business leadership, while his experience at Greaves enhanced his go-to-market and network development capabilities. At Gainwell CAT, he mastered the integration of sales and aftermarket operations across the premium Caterpillar brand, working extensively across critical infrastructure sectors such as Coal, Railways, Oil, Defence, Marine, and Mining.
An accomplished professional, Arvind holds a Post-Diploma in Automobile Engineering from GNE Ludhiana and a Master’s in Material Science from Pune University. This dual technical and management background allows him to approach business challenges with analytical rigour, balancing data-driven insights with practical experience.
As TIL Limited continues to enhance its manufacturing capabilities and expand its global footprint, Arvind's appointment as the central point for aligning product sales with high-quality service support will play a pivotal role in sustaining business growth and ensuring customer satisfaction throughout the equipment lifecycle. With its focus on technological advancement and stringent quality control measures, TIL Limited remains at the forefront of India's material handling equipment sector.
