Smart Cities Better Equipped To Manage Crisis
Deloitte, in its recent report, highlights that the tactical use of Integrated Command and Control Centres (ICCCs), coupled with data analysis seen to have enabled effective governance and administration to control COVID-19 and put in place a disaster response and recovery strategy. As an immediate response to COVID-19, several smart cities leveraged smart solutions and facilities that were implemented as part of the 100 smart cities programme. Deloitte, in its recent report, “India Smart Cities’ COVID-19 Response”, highlights that the tactical use of Integrated Command and Control Centres (ICCCs), coupled with data analysis seen to have enabled effective governance and administration to control COVID-19 and put in place a disaster response and recovery strategy. This approach also highlighted the fact that data crunching and smart technology could help cities and their administrations take a proactive approach through evidence-based urban governance. Whether aligning the COVID-19 response strategy, mapping the population to provide effective ration delivery to the poor and targeted beneficiaries, or deploying resources with a proper objective in mind, the central government’s smart cities programme is seen to have come in handy in driving a forceful response for the pandemic. Anindya Mallick, Partner, Deloitte India, said, “The smart cities across the country seem to have taken this pandemic as an opportunity to innovate, learn, collaborate, and find ways to respond to the crisis. Smart use of technology remains the key takeaway in fighting a global crisis of this nature. The integration of COVID-19-related services and other essential municipal services through an integrated platform has led to efficient and effective inter-departmental coordination and data-driven decision making by city administrators”.
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