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DRIVING IMPACTFUL HR PRACTICES

Remya Mariam Thomas, Head, Human Resources & Admin, Embassy Services Private Limited shares her approach towards fostering engagement, sustainability, and inclusion in real estate.

BY Realty+
Published - Monday, 18 Nov, 2024
DRIVING IMPACTFUL HR PRACTICES

Human Resources serves as a confidential point of contact for employees to voice concerns. Acting as mediators between employees and management, we facilitate open, constructive dialogues to reach fair solutions. Sensitive issues are handled discreetly, maintaining confidentiality to build trust and uphold a safe environment for addressing concerns. We strive to remain neutral, helping employees manage stress and emotions effectively.

At Embassy Services, we proactively monitor the workplace climate to identify patterns or recurring issues. By analyzing employee feedback, surveys, and turnover data, we can uncover underlying causes of conflict and address them before they escalate.

Effective Strategies to Attract & Hire Top Talent

At Embassy Services, we upskill employees through digital literacy programs and embrace agile management practices that support personalized career paths and flexible roles. We authentically showcase our culture, values, and mission across social media, career pages, and through employee testimonials to give candidates a real feel for our workplace environment. Employee engagement like the Emberalds team—a sustainable, employee-driven committee—fosters a sense of community centered around shared goals in sustainability and wellness. These proactive efforts contribute to a responsive, supportive workplace where employees feel valued and heard.

Work-Life Balance Initiatives To Incorporate

A service-driven, manpower-intensive company like ours benefits from adopting Agile management practices. Prioritizing workload, setting clear boundaries for tasks and service-level agreements (SLAs), and maintaining a sustainable work pace are key. Transparent communication is fundamental to this approach, ensuring everyone understands expectations and goals. By encouraging autonomy and ownership, we empower employees to manage their responsibilities effectively, fostering a balanced, sustainable work environment tailored to our unique service-driven context.

Promoting Diversity & Inclusion in Workplace

At Embassy Services, we emphasize that diversity and inclusion are core to our culture, guiding every aspect of our operations, from hiring and advancement to team dynamics and strategic decisions. By fostering a diverse and inclusive environment, we not only build a more equitable workplace, but also tap into a broader range of perspectives, ideas, and innovations. This diversity strengthens team collaboration, and drives long-term success and employee satisfaction.

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