EMBASSY SERVICES THREE DECADES OF GIVING LIFE TO SPACES

How would you define the key milestones in ESPL's 30-year journey?
From its inception to its current position as India's largest developer-owned real estate management company, the organisation's journey has been shaped by scale, strengthened by integration, and sustained by a philosophy of service excellencе. Today, ESPL manages more than 130 million sq. ft. across 13 states, supported by a robust workforce of 20,000+ trained professionals. Its portfolio spans every major real estate asset class, commercial office spaces, luxury residential communities, co-working environments, airports, hospitality, healthcare, manufacturing, and education institutions. Complementing these operations is its strong sustainability practice, marked by 430 million units of green energy managed and agrowing range of renewable energy advisory solutions.

What are the distinguishing aspects of ESPL?
Central to ESPL's value proposition is its diversified expertise across Integrated Facility & Property Management, Project Management Consultancy (PMC), and Renewable Energy Consultancy. What distinguishes ESPL is its integrated structure-strengthened by the acquisition of two fully owned subsidiaries: TCFM for workforce solutions and Paledium Security for comprehensive security services. This consolidation has enabled ESPL to offer a full-stack, end-to-end real estate management ecosystem under one umbrella. This unique approach is especially visible in ESPL's management of Embassy owned assets - from its foundational stages-through construction and well into post-handover operations-ensuring deep familiarity with assets and infrastructure. It is this long-term stewardship that ESPL identifies as one of its strongest USPs.

What have been the new innovations introduced by the company?
Understanding the emerging expectations of urban luxury living, WAYS - World At Your Service, a first-of-its-kind personalized home maintenance model, provides trained hospitality professionals for bespoke, in-home services. Complementing this initiative, the Embassy Resi App, a digital platform enhances resident engagement and operational transparency, from service requests to community updates.

What is the focus of the company as you move forward asa full stack service provider?
Already recognized as a leading IFM player in the market, our vision is to further strengthen and build on our Project Management Consultancy (PMC) & Renewable Energy (RE) verticals across the diverse portfolios we manage. And with backward integration of TCFM and Paledium Security into the family, we are serious about becoming a one stop service provider setting new expectations in the industry.