Makaan.com unveils Facebook messenger bot

Online real estate marketplace Makaan.com has launched a Facebook Messenger chat bot that can interact with Facebook users like a human customer agent. The idea behind this automated technology is to save time and efforts for the home buyers. “A conversational paradigm shift is definitely a big trend that is emerging across verticals. Big dollars are being sent by tech giants in this direction. This is definitely relevant to the real estate as well. We at makaan.com are continuously exploring newer and more innovative ways of helping buyers and sellers at various stages of their property purchase/rent journey. With this new feature, finding a home has become as convenient as chatting with a friend on Facebook Messenger,” said Ravi Bhushan, Chief Technological Officer, proptiger.com and makaan.com.