Industry body FICCI and real estate consultant JLL India have pitched for formal training and certification courses for property brokers to upgrade their skills, enabling them to help clients in taking informed decisions.
A delegation led by Vineet Nanda, Chairman - Regional Urban Infra Committee, FICCI, recently presented the white paper to Arun Kumar Gupta, ACS, Town & Country Planning, Haryana, according to a statement.
"Presently, despite the RERA, only 30 per cent of the channel partners are registered across India," Nanda pointed out.
"The team members associated with the channel partners are not skilled. Contrary to this, all other investment instruments such as stock market, commodities market, financial markets have to take certification courses to become acquainted with the market and its regulatory environment," he observed.
Nanda recommended that the state government should further regulate the environment by spreading the education programme and tie-up with universities that offer certified courses. This will ensure upgradation of skills to earn more as well as creation of new job opportunities, he added.
FICCI and JLL India have jointly come out with a white paper which highlighted that the real estate agent registration grew from 33,270 in January 2019, to 71,514 in January 2023, across the country under the Real Estate (Development and Regulations) Act, 2016, known as RERA law.
The report highlighted that real estate agents/brokers are one of the most important parts of the ever-growing real estate sector, which is witnessing a huge interest from domestic and global investors.
The report emphasised on the need to educate the real estate sales professional who act as intermediary between seller and buyers in each real estate transaction.
The report suggested that training programmes should be curated in a comprehensive manner, enabling brokers to get a thorough knowledge of the real estate sector, including current regulations; communication and marketing skills; and use of social media and other digital tools.
"Training programmes must include accreditation or certification, which can help brokers market themselves as industry experts," the report said.
At present, it said there are limited government and commercial institutes that help to upskill brokers. However, real estate brokers in most of the developed countries undergo a formal training and certification program after which they are eligible to get a license.