Hexnode, the enterprise software division of Mitsogo Inc., announced the release of Hexnode UEM MSP, a dedicated solution designed to empower Managed Service Providers (MSPs) with advanced device management capabilities across multi-tenant environments. This valuable addition to the Hexnode MSP partner program reaffirms Hexnode's ongoing commitment to supporting MSPs and enhancing their ability to manage client devices effectively.
As MSPs strive to manage IT infrastructure and end-user systems for multiple clients remotely, the complexity of their tasks increases due to their reliance on numerous specialised tools. Balancing multiple client accounts while navigating intricate, multi-layered structures often presents significant operational challenges.
Hexnode UEM MSP brings a simple yet efficient key to this fragmented complexity - a single, comprehensive platform that simplifies multi-tenant management. This centralised interface allows MSPs to oversee multiple client accounts effortlessly, allowing them to focus on delivering high-quality service.
The solution offers a comprehensive suite of features designed specifically for the MSP ecosystem. It includes a Polycentric Dashboard that allows users to access and manage all customer accounts from a single, intuitive portal. Additionally, the License Management functionality enables efficient allocation and management of licenses across client devices, with integrated billing capabilities that simplify payment processes. The solution also supports Role Assignments, allowing organisations to define technician roles such as Admin, Billing Manager, Apps and Reports Manager, and Reports Manager, ensuring clear work boundaries and eliminating role overlaps for improved operational efficiency.
Hexnode UEM MSP complements the MSP program’s portfolio of endpoint management offerings, including remote monitoring and management, patch management, kiosk management, and other multi-platform capabilities. These offerings empower MSPs to scale their client ecosystems while maintaining operational efficiency.
Rachana Vijayan, Chief Marketing Officer and Director of Sales and Partnerships at Hexnode said, "Hexnode's rapid advancements in MSP-focused technologies will play a pivotal role in transforming how businesses manage multi-tenant environments. This launch reflects our continued dedication to building our MSP partner program, adding a vital new dimension that empowers partners to scale their client management."
The extensive client base in the MSP sector frequently leaves admins cramped with a heavy workload to sift through. Hexnode UEM MSP is designed to scale effortlessly with growing client bases, eliminating the hassle of juggling through multiple portals. Moreover, with the Hexnode MSP partnership program, MSPs can further strengthen their endpoint management portfolio and expand service offerings, reinforcing their position as reliable IT service providers.
With a growing network of partnerships in the MSP sector, Hexnode is committed to addressing the emerging challenges faced by its partners. The company continues to seek strategic collaborations to expand its footprint in the MSP ecosystem.
