THE WOMEN DEFINING TOMORROW

DIYA GERA MEHTA, Chief Customer Experience and Risk Officer, Gera Developments Private Limited. Since stepping into a leadership role, Diya Gera Mehta a fourth generation leader of the family business, brought a rare mix of heritage and innovation with global perspective. Her mission from day one has been clear: to make Gera India’s most customer-centric real estate brand. And she’s gone all in. She built a journey-based customer experience model grounded in real-time feedback, created proprietary digital construction platform, launched an AI-powered SOP tool that strengthens compliance and redesigned the Gera World app With every initiative, she’s turning vision into value, making Gera a brand defined by trust, innovation, and purpose.