Insomniacs, an AI-driven real estate marketing and technology, has launched ACX Convo AI, the first of four groundbreaking AI-powered solutions. ACX Convo AI is designed to transform how real estate developers interact with potential buyers, eliminating inefficiencies and optimising lead conversions to unprecedented levels.
The real estate sector has long faced challenges with unpredictability in pre-sales, including issues with hiring and retaining staff and managing inconsistent lead engagement. Delays in responding to inquiries, dependence on large teams, and fragmented communication have led to missed revenue opportunities for developers. Insomniacs believes that within just six months, ACX Convo AI will significantly address these challenges, introducing a new level of automation and intelligence that ensures seamless, real-time interactions with potential buyers.
Leveraging cutting-edge AI and workflow automation, ACX Convo AI enables real estate developers to connect with leads within 60 seconds of inquiry, whether inbound or outbound. This not only improves response times but also ensures highly professional and data-driven
conversations. The AI is capable of handling every aspect of pre-sales interactions, from providing project details to addressing customer queries with precision. Additionally, its built-in workflow automation facilitates the instant sharing of brochures, pricing, and other essential documents, transforming the first-touch conversation into a seamless and efficient process.
Govind Rai, Co-Founder of Insomniacs, said, "For seven and a half years, Insomniacs has been dedicated to leveraging technology to create a seamless experience for both real estate developers and customers. As a digital marketing company, we witnessed a recurring problem of delays. Often, it would take one to two days to respond, by which time the customer's interest had already waned. ACX Convo AI directly addresses this issue, ensuring that every lead is engaged in real-time."
ACX Convo AI's biggest differentiator is its ability to handle inbound calls at any hour, making it a game-changer for NRI clients and late-night inquiries. While outbound calls are compliant with TRAI regulations, inbound conversations can happen instantly, providing customers with on-the-spot assistance and eliminating the frustration of waiting. Furthermore, ACX Convo AI significantly cuts operational costs, reducing pre-sales expenditures by 30-35 per cent.
This launch marks the first phase of Insomniacs' larger AI-powered transformation under its Absolute CX vision. The company is set to introduce three more AI-driven solutions this year, shaping the future of real estate engagement and efficiency.