Under the agreement, Vita Student, along with House of Social (HOS), will leverage VerbaFlo’s conversational AI UNIFIED platform across its digital channels to improve the customer experience and increase bookings through the website.
Vita Student sets the benchmark in premium student living, offering high-quality accommodation, vibrant communities, and experiences that go beyond just a place to stay. With standout amenities, a focus on wellbeing, and events that drive connection, Vita delivers a lifestyle that supports student success. To enhance this experience, Vita Student uses VerbaFlo’s AI technology to manage customer interactions across chat, email, voice, and WhatsApp. VerbaFlo works seamlessly in the background, ensuring fast and consistent responses, as well as brilliant lead handling. This allows Vita to maintain its high service standards at scale.
By integrating VerbaFlo’s AI into its system, Vita Student aims to increase bookings, encourage more rebookings, and enhance its marketing efforts. The AI will handle common tenant questions, enabling staff to focus on more critical tasks and improving the overall tenant experience.
“Our partnership with Vita Student is grounded in our shared vision to redefine the student accommodation experience through the power of conversational AI,” said Sayantan Biswas, CEO and co-founder of VerbaFlo. “We’ve both seen firsthand how property teams have to juggle a large volume of enquiries, all whilst expanding their operations and maintaining a high level of customer service.”
“By embracing AI-driven solutions, we're not only addressing the evolving needs of today's students but also shaping the future of how student accommodation is managed and experienced,” said Max Bielby, Chief Operating Officer at Vita Group. “Partnering with VerbaFlo is a testament to our pursuit of excellence.”
This rollout highlights a trend in real estate and hospitality, as more companies are leveraging AI to enhance efficiency. With higher expectations from modern renters, technology provides quick, personalised and seamless digital experiences.
This partnership begins a new era in digital student housing. It shows how conversational AI can change how students interact in a fast-changing market.
