As India continues to consolidate its position as a global hub for digital infrastructure, the role of Global Capability Centres (GCCs) is becoming increasingly central to the country’s economic narrative. Economic contribution from GCCs has risen exponentially from US$19 billion in 2015 to over US$68 billion today. These GCCs are pivotal and evolving from cost centres to strategic value creators. Every 1 in 3 Fortune 500 companies has a GCC in India, representing India’s dominant market share in the larger GCC segment.
A dynamic trend is the rise of mid-market companies tapping into India for capability development. Per industry estimates in 2024, 480 GCCs, accounting for 27 percent of India’s total GCC numbers, are operated by mid-sized enterprises. India is no longer just a destination for large Multinational Corporations (MNCs). Mid-market firms, emerging globalisers, regional powerhouses and single-country enterprises now represent the next growth wave of the GCC movement.
Under the Deloitte–Embark alliance, organisations will receive end-to-end support across the GCC lifecycle, from vision and strategy to seamless setup and execution. This includes: Strategic advisory on GCC operating model and value case design; Location strategy; Legal entity setup; Tax and compliance advisory; One-stop facility setup solution and Ongoing GCC operational support (facility, talent, payroll, finance, procurement, risk and compliance)
This alliance represents a strategic investment in India’s potential to lead the next phase of global service delivery. Deloitte India and Embark aim to simplify complexity, reduce risk and accelerate outcomes for companies entering or expanding in India.
As global enterprises re-evaluate their operating models amid macroeconomic uncertainties and digital disruption, the demand for integrated, execution-focused platforms is rising. This alliance will meet that need by combining Deloitte’s strategic advisory and transformation capabilities with Embark’s proven on-ground execution to help organisations establish, scale and future-proof their GCCs in India.
Romal Shetty, CEO of Deloitte South Asia, shared: “We are beginning to see significant shift in global enterprises’ drivers for setting up a GCC... becoming cognitive command centres housing emerging tech capabilities... This alliance offers a seamless, end-to-end solution that showcases the true ‘art of the possible’... scale from India for the world.”
Deepak Mowdhgalya, Partner, Deloitte India, stated: “What we are seeing today is... a fundamental shift in how global organisations view India as a strategic hub for innovation. This alliance with Embark is designed to solve that challenge.”
Aravind Maiya, Co-founder & CEO of Embark, added: “We are delighted to partner with Deloitte India... Our combined strengths will enable global companies to seamlessly enter and scale in the Indian market, using world-class infrastructure.”
As India continues to position itself as a cornerstone of the global digital economy, such alliances will play a key role in catalysing growth, enabling job creation, and expanding the footprint of high-value, innovation-led services across the country.
