In markets like Mumbai and Delhi, what is driving growth more today, business travel, leisure demand, or hybrid “bleisure”?
Growth in gateway cities like Mumbai and Delhi is being powered by a compelling convergence of corporate and leisure demand. Business travel remains a strong foundation, and at JW Marriott Mumbai Sahar, being positioned in close proximity to the international airport makes us a natural choice for today's frequent traveller. Simultaneously, guests are seeking far more than a comfortable stay, they want immersive, elevated experiences. That intersection is where the real opportunity lies.
What will the next big shift in the Indian hospitality sector looks like?
The next defining shift will be the move from hospitality as a service to hospitality as an experience. Guests today want personalised dining, holistic wellness, and spaces that feel genuinely curated for them, not just aesthetically, but emotionally. It is a standard that properties like JW Marriott Mumbai Sahar are already being held to, and one that will only grow more central to how luxury hospitality is defined in India.
If you had to identify one overhyped trend and one underestimated shift in hospitality today, what would they be?
One overhyped trend today is hospitality experiences created purely for visual appeal or momentary social media attention. While aesthetics remains important, guests ultimately value authenticity and service. An underestimated shift, however, is the growing importance of wellness, mindful travel, and spaces that encourage connection, comfort, and a deeper sense of belonging.
