CHANGING THE RULES OF THE GAME

KAVITHA G NAIR, Manager - Sales & Client Relations, Brigade Hospitality Services Ltd. With 23 years of transformational leadership journey, Kavitha Nair at Brigade Hospitality has achieved 100% of ?96L sales targets for 5 years, improved campaign ROI by 1.25x with hybrid strategies, maintained 80% high-value client retention (vs. 65% avg.), led 45% of new premium client acquisitions in Bengaluru and has boosted conversion rates by 18%. Being a socially conscious and a pragmatic leader, her social impact initiative canter on addressing immediate needs of underprivileged communities byidentifying critical gaps, rallying teams, and delivering practicalaid whether through donations or CSR alignment.