TVS Emerald, a real estate developer, launched 'TVS Emerald Connect,' a pioneering mobile application designed to enhance the homeownership experience by integrating all property-related services into a single, user-friendly platform. This comprehensive app serves as a one-stop solution for all customers' home-related needs, setting a new standard for customer engagement in real estate with capabilities unmatched in the market. Currently available for Android users, with an iOS version forthcoming, the app offers many innovative features for homebuyers.
‘TVS Emerald Connect’ provides users with hassle-free access to all payment receipts and transaction history, along with timely updates on property construction progress. The app includes a refer-a-friend feature with exclusive rewards and benefits and allows users to unlock exclusive deals and offers across all TVS Emerald properties. It serves as a centralised hub for all property-related documents, enabling customers to raise and track service requests for any post-booking support. Additionally, the app provides quick access to instalment plan details and payment schedules through a user-friendly interface for seamless navigation and convenience.
Sriram Iyer, Director & CEO of TVS Emerald, said, "At TVS Emerald, we are committed to delivering exceptional experiences to our customers. The launch of 'TVS Emerald Connect' is a significant step towards our vision of integrating technology with real estate to offer a seamless and convenient homeownership journey. This app is not just a platform; it's a commitment to our customers, ensuring they have complete control over their home-buying experience, from booking to handover, at their fingertips. By leveraging our legacy of trust, value, and service, we aim to set new benchmarks in customer engagement and satisfaction, making the dream of owning a home a more transparent and fulfilling reality."
TVS Emerald continues to set new benchmarks in customer experience, reinforcing its commitment to innovation, transparency, and trust in the real estate sector. This proactive approach aims to enhance customer engagement further and streamline the home-buying journey.
