How is the company able to create the best online marketplace for the built environment and others? Explain?
Spacemantra is a company that provides an online marketplace for the built environment and related industries. The company has been able to create the best online marketplace by leveraging several key factors:
Expertise and knowledge: Spacemantra has a team of experts with in-depth knowledge and experience in the built environment and related industries. This expertise enables the company to understand the needs of customers and provide them with tailored solutions.
Advanced technology: Spacemantra uses advanced technology to provide a seamless online marketplace experience. This includes a user-friendly interface, advanced search capabilities, and secure payment systems.
Extensive network: Spacemantra has an extensive network of suppliers, manufacturers, and service providers in the built environment and related industries. This network allows the company to offer a wide range of products and services at competitive prices.
Customer focus: Spacemantra is committed to providing exceptional customer service. The company strives to understand the unique needs of each customer and provide them with personalized support throughout the buying process.
Sustainability: Spacemantra is committed to sustainability and promotes environmentally friendly products and practices. This focus on sustainability aligns with the values of many customers in the built environment and related industries.
Overall, Spacemantra's ability to combine expertise, technology, a vast network, customer focus, and sustainability has allowed it to create the best online marketplace for the built environment and related industries.
How is the company maintaining balance in fulfilling customer’s expectations and needs?
Customers’ expectations are simple and easy to understand. They want good quality product that matches their specifications at the lowest possible price available delivered to their site on time. SpaceMantra was formed to match these expectations and this is our primary goal here. Our mission and vision statements well resonate with these needs. Our entire lifecycle starting from vendor selection and lead generation to supply and delivery of goods, is designed in a manner to fulfill the customer expectations and needs with the help of technology. We completely understand that construction sector and the interiors market is dynamic in nature and hence, we keep ourselves engaged in developing new solutions as per the changing market trends.
Going forward, which new sustainable products can we see?
Sustainable development has become very critical to the health of our planet. Both construction techniques and products need to innovate to meet these goals. Currently, there are materials that fit into those space but a lot more needs to be done to make these easily accessible. As a products marketplace, SpaceMantra extends all possible support to brands with eco-friendly products in their kitty. We have tied up with brands supplying natural paints, building materials, solar panels and lights, etc. This range and varieety will keep increasing.
What kind of challenges do you encounter and how are you geared for the future?
Challenges are an integral part of a startup lifecycle. They help you innovate and add to your learning curve. We want to give visibility to unknown or less popular brands and OEMs on our platform as much as we onboard popular brands. These sellers usually lack the expertise to operate on an online marketplace and are sometimes reluctant to devote their resources here. We have a solution placed for such sellers where our onboarding and digitalization team comes forward and makes it possible. For these brands to showcase their products on our platform. We are further strengthening this wing to be future ready.